Time & Date CST: 06:23PM / Mar 30, 2023

JT Technical Services and Support

est. 2003


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Did You Know...
The word phishing comes from the analogy that Internet scammers are using e-mail lures to fish for passwords and financial data from the sea of Internet users. The term was coined in 1996 by hackers who were stealing AOL Internet accounts by scamming passwords from unsuspecting AOL users. Since hackers have a tendency to replacing "f" with "ph" the term phishing was derived.


Writer, www.Webopedia.com


Do you know of phishy e-mails or websites? Let us know. here


A Day At The Computer Help Desk



Helpdesk: What kind of computer do you have?
Female customer: A white one...
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Hi, this is Celine. I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Helpdesk: That doesn't sound good; I'll make a note..
Customer: No ... wait a minute. I hadn't inserted it yet...
it's still on my desk... sorry...
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Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
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Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and ..
Customer: Listen pal; don't start getting technical on me! I'm not
Bill Gates darn it!
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Hi good afternoon, this is Martha, I can't print. Every time I try it says
'Can't find printer'. I've even lifted the printer and placed it in front 
of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red...
Helpdesk: Do you have a color printer?
Customer: Aaaah....................thank you.
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Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Helpdesk: And now hit F8.
Customer: It's not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing's happening...
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Customer: M! y keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work!
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Helpdesk: Your password is the small letter a as in apple, a capital letter V as 
in Victor, the number 7.
Customer: Is that 7 in capital letters?
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A customer couldn't get on the internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
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Helpdesk: What antivirus program do you use?
Customer: Netscape.
Helpdesk: That's not an antivirus program.
Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screensaver on my computer,
but every time I move the mouse, it disappears!
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Helpdesk: Microsoft tech support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you. Can you please tell me 
how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don't understand your problem?
Old woman: I was working in Word and clicked the help button more than 4 hours ago. Can you 
tell me when you will finally be helping me?
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Helpdesk: Hello how can I help you today?
Old woman: Hello, the coffee holder broke on my computer and I just got this computer, 
is it under warranty?
Helpdesk: Ma'am, what coffee holder?
Old woman: The coffee holder in front of the computer...the one that comes out when
you press the button?
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Updated: 02-10-2023





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